What is Direct Dial Long Distance?
Direct Dial enables you to dial your long distance calls directly by just dialing a '1' before making a domestic long distance call and '011' before making an international long distance call. In selecting Times Telecom Direct Dial Long Distance, you authorize Times Telecom to be the provider of all your long distance calls.
Do I have to sign a Long Term Contract?
No. It is Times Telecom best intention to provide you with excellent pricing and Customer Service, so that you stay with us. You are free to cancel the service anytime you wish.
How long does it take for my long distance service to be switched ? How do I know if my service is switched ?
It will take approximately 7 business days to complete the switching process. 5-7 days after we processed your order, please dial 1-700-555-7626 from the phone number you are switching to Times Telecom and listen for the carrier name. The recording should say Times Telecom. If not, please contact us by e-mail or call our customer service department at 1-800-287-7626, Monday -Friday PST 7am-7pm, 9am-5pm weekends.
Where is Times Telecom Available?
Times Telecom service is available across USA including Hawaii except Alaska and Iowa regardless of carrier you are currently using.
How Do I Sign Up?
To sign-up for Times Telecom please click on the link below and choose a state or call our Customer Service Department at 1-800-287-7626 between the hours of 8am - 8pm PST Mon-Fri. and 10am-5pm PST Saturday.
Will I receive my bill on my local phone bill?
No. Times Telecom will send you a separate bill. Which you will either view online or it will be mailed to you, depending on what option you choose.
What is "My Account" online?
Times Telecom customers automatically receive access to our online account management tool, 'My Account'. This customized tool allows you to view all your call details, and compare and track your spending month to month. You can even analyze your calling patterns by the numbers or destinations you call, dates or even call duration!
Can I view my call details online?
Yes. Times Telecom customers automatically receive access to our online account management tool, 'My Account'. This customized tool allows you to view all your call details, and compare and track your spending month to month. You can even analyze your calling patterns by the numbers or destinations you call, dates or even call duration!