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FREQUENTLY ASKED QUESTIONS

Linux Hosting

 

How do I disable directory listings?
To disable directory listing (directory Indexes):
  1. Log into your control panel.
  2. Click the Web Options link.
  3. In the Settings field select Disabled for the Indexes setting.
  4. Click Submit.
  5. Click the Apply link to restart Apache with the new settings.
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What nameservers do I use?
Please refer to your welcome email for information under "DNS Intstructions" and you will see the name for your Primary and Secondary nameserver.

It should look something like this:

ns1.timestelecom.ca
ns2.timestelecom.ca
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I have uploaded my site but I still see the "Welcome to the future Home of..."
There are a few possibilities:
  • You have uploaded your files to the wrong folder. Make sure that you have uploaded all of your files to "yourdomain.com" folder.
  • The file that you want to be your default home page needs to be named either "index.html" or "index.htm". The server will not recognize any other file name as your homepage.
  • Your domain name has not transferred over to our servers yet. Try viewing the site using your IP Address.
  • You need to delete the old "index.html" file that is automatically set up when you sign up for an account.
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How can I password protect a directory?
To have users enter in a login and password by accessing a special location on your website is easy. For a linux plan, here are the steps:
  1. Right when you login to the control panel, click on the "WebShell3" icon. It will load up an additional window with a nice little file manager.
  2. On the top navigation bar, click on the "Protect" icon. A new window will pop up.
  3. Navigate through your site and then choose the directory you wish to protect and click on it.
  4. A window will pop up and follow the next few steps and you are done!
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How do I protect certain folders in my webspace from the general public?
For Linux Plans:
  1. Login to control panel
  2. In quick access menu, click on "Webshell3"
  3. On the top menubar, click on "Protect" and then you may follow the instructions on to protecting a directory.
For Windows Plans:
  1. Login to the control panel.
  2. Turn on ASPSecured inside the control panel. (Click Domani Settings on the left and then click on EDIT Web Service)
  3. Login to ASPSecured by clicking the magnifying glass beside ASPSecured. The default login and password is Admin/Admin (case sensitive)
  4. Add users to through the admin interface
  5. Add ASP code to the pages you want secured.
<%@ LANGUAGE = VBScript.Encode %>
<%

session("securedbyuser") = "{change-this-to-user}"

session("securedbygroup") = groupa,groupb,admins"

session("pagename") = Products and Services"
session("loginpage") = "/ASPSecured/login.asp"

%>


<!--#include virtual="/ASPSecured/secured.asp"-->

This is the secured page.
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Does Linux support frontpage extensions?
Yes. You can turn this feature on inside the Control Panel.
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Where is sendmail located?
You may use this in your scripts: $mailprog = '/usr/sbin/sendmail'
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